Shipping & Returns Information
Shipping Charges - Deliveries in Australia: Postage starts at $5.00 for a single item on Cool Kids T-Shirts and is capped at $14.95 for regular post. All products will be sent using Australia Post Standard Post.
Express Post is available at an additional cost during checkout. Note: the processing time still applies, however it will arrive faster once dispatched.
Shipping Charges - Deliveries Outside Australia: Shipping is charged by weight for foreign shipments and orders are sent by economy airmail with Australia Post. Estimated shipping cost can be viewed by adding an item to the shopping cart.
Processing Time: We currently have a processing time of 3-5 business days before items dispatch from Sydney.
Returns & Exchanges Policies: We accept change of mind returns subject to the item arriving in unwashed and unworn condition. Postage for the return must be paid by the customer. Important: the original price of shipping the product to you will not be refunded, contact us if you wish to know the shipping cost of any item/order.
We are happy to exchange t-shirts to another size if they are too large or small for your child. With exchanges, the shipping cost both ways must be paid by the customer.
Products with faults will be either replaced or refunded in accordance with the wishes of the customer. Note: All items are checked thoroughly before shipping to avoid such issues and due to our offering hand dyed t-shirts, variation in shade/colour or slight variation in size is not considered to be a fault with the product.
If you wish to Return or Exchange an item, please contact us to discuss.